Fogbender
https://fogbender.comCustomer support tool purpose-built for companies that sell APIs
Fogbender helps B2B companies support customer teams: think Intercom meets Slack's shared channels. Today, all customer software is explicitly or implicitly designed for helping individuals, not teams. This is forcing B2B companies - who sell products to teams, not individuals - to augment their default customer support platform (Zendesk, Intercom, Front, etc) with a second, "unofficial", system: Slack's shared channels. This causes a number of operational and logistical difficulties for both vendors and their customers, resulting in added costs, inefficiencies, and lost opportunities. With Fogbender, B2B vendors embed a team-to-team messaging widget directly on their customer dashboard, where all users belonging to an account can - with no additional authentication - 1) see a list of currently-open issues 2) participate in conversations with their own team and the vendor, and 3) search all historical discussions.
Total Open and Closed Positions
Total open positions, and positions newly closed since the previous update
Department Headcount Over Time
Open positions per department · top 6 at any point in the window
Newly Opened and Closed Positions
Position Churn Rate
Positions closed within 14 days of opening · a high rate suggests posting instability — duplicates, pulled listings, or roles filled through internal or off-market channels
Time-to-Fill Distribution
Days from open to close · closed positions only
Salary Trend Over Time
Monthly median base salary · USD · annualized · p25/p75 dashed
Salary Range by Department
Employment Type
Technical vs. Non-technical
Open positions · by department
Top Roles by Department
Seniority Mix
Derived from job title keywords
Equity Range by Department
Top Skills
Top Tech Stacks
Skills Trend
Change in share of postings · recent 3 months vs. prior 3 months
Tech Stack Evolution
Positions opened per month · top 5 technologies