Accounting Solutions & Customer Success Manager
San Francisco, CA$100k - $130kFull-timePosted 11mo ago
About the role
Full-time role in Campfire's Customer Experience team focused on driving adoption, guiding migrations, and providing post-implementation support for Campfire's ERP platform.
Responsibilities
- Lead the ERP implementation process for new customers, from kickoff to full go-live.
- Migrate customer data from their previous accounting software based on client requirements
- Provide training sessions to ensure users are proficient with the software.
- Serve as the primary point of contact for assigned accounts, for both the implementation and post-go live periods.
- Drive feature adoption and identify growth opportunities within existing accounts.
- Collaborate with product and engineering teams to communicate customer bugs and feature requests.
- Develop and maintain implementation best practices and documentation.
Qualifications
- 2+ years of experience in accounting audit, accounting or finance or 2+ years of experience in customer success, implementation, or account management.
- Bonus: at least 1 year of experience with ERPs (Quickbooks, Xero, Sage Intacct, Netsuite)
- Strong technical aptitude and ability to quickly learn new software platforms
- Intermediate-level Microsoft Excel/Google Sheets skills
- Bachelor's degree or equivalent experience in a relevant field
Skills
Required:ERP implementationData migrationTraining deliveryAccount managementProduct/engineering collaboration
Nice to have:Feature adoption & growth opportunities
Last updated Aug 26, 2026. Interested? Apply on the company site.
About Campfire
A modern version of NetSuite
Campfire is the modern accounting platform for startups and mid-size tech companies. Our product includes an accounting general ledger that has multi-entity support and advanced financial reporting such as P&L by department and contribution margin by customer. Migrate from legacy accounting software to Campfire for your accounting and financial reporting to automate manual tasks and streamline workflows to unlock financial insights and accelerate the monthly close process.
artificial-intelligencefintechsaas
More open roles at Campfire
- Full-Stack Engineer11mo agoSan Francisco, CA