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Community Manager

Air Apps· Marketing
Apply on company site
San FranciscoFull-timePosted 11mo ago

About the role

Community Manager at Air Apps responsible for building, growing, and engaging the user community across forums, social media, and user groups to enhance user experience, brand loyalty, and community presence.

Responsibilities

  • Develop and execute community engagement strategies to grow and support user communities.
  • Manage and moderate forums, social media groups, and user discussion platforms.
  • Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
  • Organize and promote community events, webinars, and Q&A sessions.
  • Collaborate with marketing, product, and support teams to ensure a seamless user experience.
  • Monitor and analyze community engagement metrics to optimize strategies.
  • Identify and activate brand advocates, ambassadors, and superusers.
  • Stay up to date with community management trends, tools, and best practices.
  • Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
  • Address user concerns and escalate issues to the appropriate teams when necessary.

Qualifications

  • Around 3+ years of experience in community management, social media management, or customer engagement.
  • Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
  • Strong written and verbal communication skills, with the ability to engage and inspire users.
  • Experience with community-building tools and analytics platforms.
  • Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.
  • Experience planning and executing community-driven events or initiatives.
  • Passion for building meaningful relationships and fostering brand loyalty.
  • Ability to analyze engagement data and adjust strategies accordingly.
  • Experience in fast-paced digital environments with a user-centric mindset.

Skills

Required:Community managementCommunicationAnalytics

Benefits

  • Apple hardware ecosystem for work.
  • Annual Bonus.
  • Medical Insurance (including vision & dental).
  • Disability insurance - short and long-term.
  • 401k up to 4% contribution.
  • Air Conference – an opportunity to meet the team, collaborate, and grow together.
  • Transportation budget
  • Free meals at the hub
  • Gym membership
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Air Apps

Where AI Meets AR to Empower Your World.

Air Apps is a company that integrates AI and AR technologies to create innovative applications for productivity, fitness, creativity, and learning.

aiarproductivityfitnesscreativitylearning
Company profileWebsite

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