← All roles

Support Engineer (EMEA - Weekends)

Supabase· Support
Apply on company site
Remote, GlobalFull-timePosted 11mo ago

About the role

Support Engineer role providing world-class developer support for Supabase, with a focus on weekend coverage for EMEA hours.

Responsibilities

  • Provide initial and timely responses to all support cases for topics including billing/pre-sales, optimization, or implementation questions.
  • Triage support cases by directing users to prior answers, code examples, documentation, or escalating to specific technical or business team members.
  • Monitor multiple feedback channels (e.g., GitHub Issues & Discussions).
  • Identify opportunities to develop internal tooling to improve support efficiency.
  • Reproduce issues, create test cases and improve test coverage when applicable.

Qualifications

  • 3+ years of experience providing developer support to technical customers.
  • Proficient in SQL (ideally PostgreSQL); comfortable with complex SQL queries; database administration experience is a plus.
  • Excellent communication skills and fluency in English.
  • Skilled in using Linux/Unix operating systems and the command line.
  • Experience using GitHub Issues and Discussions.
  • Bonus: familiarity with JavaScript frameworks (React, Vue, Svelte) and some Node.js experience.
  • Degree in Computer Science is a plus.

Skills

Required:SQL

Benefits

  • Fully Remote (global remote work with WeWork/co-working allowance)
  • ESOP (equity ownership)
  • Tech Allowance (budget for setup: laptop, monitor, etc.)
  • Health Benefits (100% employer coverage for employees, 80% for dependents)
  • Annual Off-Sites (company-wide gathering once a year)
  • Flexible Work (asynchronous, trust-based time management)
  • Professional Development (annual education allowance)
Last updated Sep 2, 2026. Interested? Apply on the company site.
Supabase logo

About Supabase

The Postgres Development Platform.

Supabase is the Postgres development platform. Start your project with a Postgres database, Authentication, instant APIs, Edge Functions, Realtime subscriptions, Storage, and Vector embeddings.

AuthDatabaseFunctionsRealtimeStorageVectorai-plg-top-20brex-fastest-growing-2025
Company profileWebsite

More open roles at Supabase