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Support Engineer (EMEA)

Supabase· Support
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Remote, EMEAFull-timePosted 11mo ago

About the role

Support Engineers to provide world-class developer support for users of Supabase, with a focus on minimizing time to fix and collaboration with product engineering and growth teams.

Responsibilities

  • Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
  • Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
  • Monitor multiple feedback channels, e.g. Github Issues & Discussions.
  • Identify where internal tooling might be developed or obtained to improve support efficiency.
  • Reproduce issues, create test cases and improve test coverage, if you have experience with testing.

Qualifications

  • 3+ years of experience providing developer support to technical customers.
  • Proficient in SQL (ideally PostgreSQL); comfortable with complex SQL queries; database administration experience is a plus.
  • Excellent communication skills and fluency in English.
  • Skilled in using Linux/Unix operating systems and the command line.
  • Experienced working with GitHub Issues and Discussions.
  • Bonus: familiarity with React, Vue, Svelte and some Node.js experience.
  • Having a degree in Computer Science is a plus.

Skills

Required:SQLGitHub Issues & DiscussionsLinux/Unix

Benefits

  • Fully Remote — global hire with WeWork membership or co-working allowance.
  • ESOP — equity ownership in the company.
  • Tech Allowance — budget for setup of home office equipment.
  • Health Benefits — 100% health insurance for employees and 80% for dependents.
  • Annual Off-Sites — company-wide gathering once per year.
  • Flexible Work — asynchronous work culture and trust to manage time.
  • Professional Development — annual education allowance for courses, books, conferences, etc.
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About Supabase

The Postgres Development Platform.

Supabase is the Postgres development platform. Start your project with a Postgres database, Authentication, instant APIs, Edge Functions, Realtime subscriptions, Storage, and Vector embeddings.

AuthDatabaseFunctionsRealtimeStorageVectorai-plg-top-20brex-fastest-growing-2025
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