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Shift Lead

Physical Intelligence· Operations
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San FranciscoFull-timePosted 11mo ago

About the role

The Shift Lead leads onsite floor operations at the San Francisco facility, driving data collection, supervising operators, ensuring data quality, and coordinating cross-functional communication to support robot data collection and production.

Responsibilities

  • Onsite Floor Operations: Provide daily boots-on-the-ground leadership to drive data collection, verify availability of stations, props, and staffing, and ensure production continues smoothly during disruptions or staffing gaps. Lead and coordinate operators by assigning work and adjusting resources in real-time based on priorities and constraints.
  • Team Leadership & People Development: Supervise, train, and develop operators, ensuring adherence to work standards. Provide ongoing coaching and feedback, treat operators fairly and professionally, and act as a liaison by bringing operator concerns to management’s attention.
  • Data Collection and Quality: Own factory throughput and data quality for your team; identify deviations from standard work, take immediate corrective action, and ensure all defects are properly documented and escalated.
  • Cross-Functional Communication & Reporting: Act as the primary on-site point of contact for your team, maintaining a tight feedback loop between research, hardware, software, and floor operations. Proactively communicate status, technical blockers, hardware failures, and process bottlenecks. Maintain highly accurate shift handoff notes.
  • Safety & Continuous Improvement: Enforce PPE compliance and safe work practices on the floor. Proactively identify, help resolve, and report unsafe conditions.

Qualifications

  • Hold a bachelor’s degree in a STEM field, Operations, or similar or equivalent practical experience.
  • 3–5 years of experience in tech operations, manufacturing, or related fast-paced physical environments — ideally in robotics, autonomous vehicles, or other frontier hardware-AI integration sectors.
  • 2+ years of proven experience managing, scheduling, and motivating a team of hourly, shift-based workers.
  • Detail-oriented and comfortable using operational dashboards; ability to quickly learn proprietary robotics software interfaces.
  • Clear, direct communicator who can translate operational gaps into structured feedback for technical teams; outstanding collaboration skills in cross-functional environments.
  • Excellent problem-solving abilities under pressure with a high bias for action and a demonstrated history of removing operational blockers in real-time.
  • Comfortable with ambiguity and changing priorities; able to manage multiple competing priorities with limited resources.
  • Adept at tracking KPIs and using metrics to inform operator performance management and workflow adjustments.
  • Safety-focused, detail-oriented, and quality-driven.

Skills

Required:Bachelor’s degree in STEM or equivalent experienceTeam leadership and people developmentOperational dashboardsCross-functional communicationProblem-solving under pressure
Last updated Aug 26, 2026. Interested? Apply on the company site.
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About Physical Intelligence

Physical Intelligence (π)

Physical Intelligence is bringing general-purpose AI into the physical world.

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