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Technical Program Manager, Public Sector

Scale AI· Public Sector
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Hybrid (Washington, DC)$166.4k - $249kfull-timePosted 11mo ago

About the role

Technical Program Manager focused on driving AI/ML solutions for Scale's Public Sector customers, delivering repeatable and scalable outcomes, aligning internal resources, and transitioning AI/ML technologies into working Public Sector products and solutions.

Responsibilities

  • Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers
  • Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions
  • Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space
  • Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous
  • Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
  • Lead a cross-functional team to exceed the customer’s AI/ML objectives
  • Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
  • Strategically identify ways we can make customer success repeatable and solve issues for future customers
  • Address engineering problems alongside the product development teams

Qualifications

  • An active TS/SCI clearance (Full Scope Polygraph is a nice to have)
  • 3+ years of experience succeeding in stakeholder management or customer-facing role
  • A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
  • A deep understanding of ML operations process
  • A track record of structured, analytics-driven problem-solving
  • Excellent verbal and written communication skills
  • Ability to be forward deployed and willingness to travel at least 33% of the time (50% travel is a nice to have)

Skills

Required:ClearanceStakeholder managementTechnical backgroundML operationsProblem-solving (analytics-driven)CommunicationTravel readiness

Benefits

  • comprehensive health, dental and vision coverage
  • retirement benefits
  • a learning and development stipend
  • generous PTO
  • commuter stipend (possible)
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Scale AI

Data-centric infrastructure to accelerate the development of AI

Scale accelerates the development of AI within organizations of any size to deliver critical business insights and operational efficiency. Its data-centric infrastructure platform leverages RLHF (Reinforced Learning with Human Feedback) to help organizations build the strongest AI models that supercharge their business, with customers across industries including Meta, Microsoft, U.S. Army, DoD’s Defense Innovation Unit, Open AI, General Motors, Toyota Research Institute, Brex, Instacart and Flexport.

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