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Community Support Facilitator II

Hope Services· Day Training Activity Center – DTAC Team
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San Jose, CA$23.06/hrFull-timePosted 11mo ago

About the role

Community-based role delivering services and leadership to support consumers in activities across program locations, guided by individualized plans.

Responsibilities

  • Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan.
  • Lead curriculum development and implementation. Assist with job developing, scheduling and staff training.
  • Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.
  • Develop and expand consumer participation in typical and generic community activities chosen by the consumer.
  • Advocate on behalf of consumers served. Develop and implements behavioral support plans for individuals with challenging behaviors and to assure consumer safety.
  • Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.
  • Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.
  • Act as back-up to the program coordinator.
  • Lead consumer programming with Center’s activities, services, and team of staff.
  • Act as a mandated abuse reporter.
  • Perform other duties as assigned, to assure efficiency of program services.
  • Conduct morning meetings to facilitate communication and coordination among staff members.
  • Assist with the monthly ISP staffing log and calculating statistics for vertex reports.
  • Mentor participants and resolve conflicts between them. Develop behavioral plans and other supports.
  • Provide assistance with stroll duties as needed.
  • Serve as a point of contact for new participants and staff during orientation.

Qualifications

  • BA or equivalent plus two years of related experience working with people with disabilities in a rehabilitation environment
  • Approved combination of experience and education
  • Possession of a valid California Driver’s License, a clear driving record and auto insurance

Skills

Required:CommunicationDocumentationBehavioral SupportAdvocacyCustomer/Participant Relationships
Nice to have:Team Leadership / Training
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Hope Services

Developmental Disabilities Programs San Jose Bay Area | Hope Services

Hope Services provides assistance to individuals with developmental disabilities and their families through donation supported programs and advocacy.

Developmental DisabilitiesAdvocacyDonation supportCommunity Services
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