Enterprise Account Executive (new business), Europe
About the role
Enterprise AI customer support role focused on new business in Europe for Open. Hybrid/remote opportunities with a base salary and equity components, targeting large enterprise clients.
Responsibilities
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold outreach. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders at our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers' needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical, and operations orgs to deliver our industry-leading AI-powered customer support infrastructure.
Qualifications
- 5–10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold outreach.
Skills
Benefits
- Flexible Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Parental Leave
- Top-tier work equipment and home office setup
- Competitive salaries and compensation package
- Base Salary Range: €70,000 - €100,000 + equity & benefits
- OTE: €140,000 - €200,000 USD (50/50 Split)
About Open
Enterprise AI customer support
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.
More open roles at Open
- Enterprise Account Executive (new business)11mo agoHybrid (San Francisco, CA) · Sales