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Customer Solution Architect, Team Lead

Supabase· Success
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RemoteFull-timePosted 10mo ago

About the role

Leader of a global Customer Solutions Architect (CSA) team focused on driving adoption and customer outcomes for Supabase across the East Coast region in the Americas. Combines people leadership with hands-on pre-sales, onboarding, and customer success activities to scale the CSA motion from discovery to renewal.

Responsibilities

  • Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers.
  • Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal.
  • Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy.
  • Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts.
  • Work directly with strategic customers during complex escalations, architectural deep dives, or critical onboarding milestones.

Qualifications

  • 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
  • 2+ years of people management or team leadership experience, ideally in a high-growth, technical startup environment.
  • Strong background with relational databases (PostgreSQL preferred), with a deep understanding of schema design, indexing, and query performance.
  • Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.
  • Clear, confident technical communicator and storyteller who can distill complex topics into actionable outcomes.
  • Experience navigating stakeholder alignment, conflict resolution, and collaborative problem-solving across teams.
  • Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.

Skills

Required:Solutions ArchitecturePeople ManagementPostgreSQL / RDBMS
Nice to have:Web Application Frameworks

Benefits

  • Fully Remote: Global hires with optional WeWork membership or co-working allowance.
  • ESOP (equity ownership) for all team members.
  • Tech Allowance for home office setup.
  • Health Benefits: 100% health insurance for employees and 80% for dependents.
  • Annual Off-Sites for company-wide gathering.
  • Flexible Work: asynchronous, self-managed time.
  • Professional Development: annual education allowance.
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About Supabase

The Postgres Development Platform.

Supabase is the Postgres development platform. Start your project with a Postgres database, Authentication, instant APIs, Edge Functions, Realtime subscriptions, Storage, and Vector embeddings.

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