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Senior Manager, Site Merchandising UK

Quince· International
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Hybrid (London)full-timePosted 10mo ago

About the role

Senior Manager responsible for the customer journey and site merchandising across the Quince UK site (London), with emphasis on storytelling, strategy, data, SEO, and localization to drive awareness, discovery, and conversion.

Responsibilities

  • Lead the end-to-end merchandising strategy for the Quince UK website and mobile apps, ensuring a seamless and inspiring customer experience.
  • Manage and optimize merchandising tools and platforms that power product discovery, personalization, and site and app performance.
  • Collaborate cross-functionally with Merchandising, Marketing, Creative, and Data teams to align onsite experiences with seasonal campaigns, assortment shifts, and brand priorities.
  • Partner with global teams to ensure improvements to tooling, automation, merchandising best practices can be easily adopted in the region as well as improving our key metrics.
  • Use analytics and testing to continuously improve site navigation, product placement, and content engagement.
  • Own site merchandising calendar and execution for key selling moments (e.g., Black Friday/Cyber Monday, holiday, new launches).
  • Drive best practices in product storytelling, cross-selling, and navigation to improve engagement and conversion.
  • Partner with Engineering and Data teams to implement content automation, metadata structuring, and semantic optimization that improve site crawlability and ranking in AI search results.
  • Stay ahead of evolving SEO landscapes (Google’s SGE, OpenAI’s search integrations, etc.) to ensure Quince ranks prominently in next-generation search ecosystems.

Qualifications

  • A minimum of 5+ years of experience in site merchandising, ecommerce, digital merchandising, site optimization, or growth/SEO
  • Proven track record of an end-to-end customer journey across web and app for a high-volume consumer brand.
  • Experience leading a merchandising or digital experience function for an international or multi-market business and strong localization expertise.
  • Strong analytical skills with hands-on experience using A/B testing, web analytics tools (e.g., GA4, Amplitude, Mixpanel), and experimentation platforms.
  • Advanced knowledge of SEO foundations: metadata, internal linking, site structure, schema markup, crawlability.
  • Strong understanding of UK/EU ecommerce consumer behavior, online buying patterns, seasonal trends, and regulatory considerations.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders.
  • Strong organizational skills and the ability to handle multiple priorities in a fast-paced, dynamic environment.
  • Experience leading a design-forward team that is obsessed with pixel-perfect craftsmanship.
  • Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).
  • 4 days onsite at our London office is required.

Skills

Required:Site merchandisingAnalytics and experimentationSEOLocalization

Benefits

  • (Not explicitly listed in the provided job description)
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Quince

High Quality Essentials, Radically Low Prices

Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.

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