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Database Support Engineer (EMEA)

Supabase· Support
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Remote, EMEAFull-timePosted 9mo ago

About the role

Experienced Database Support Engineer to join Supabase's Support Team in a remote, EMEA-based role. You’ll help developers unblock complex issues, optimize workloads, and improve product quality and developer experience across the Supabase platform.

Responsibilities

  • Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
  • Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailor guidance for advanced users.
  • Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
  • Ask smart, targeted questions to convert incomplete reports into actionable cases.
  • Communicate clearly and empathetically with users during high-impact or time-sensitive situations.
  • Spot patterns across tickets and recommend improvements to documentation, tooling, and the product.
  • Mentor junior team members and raise the overall bar for support quality.

Qualifications

  • 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
  • Deep PostgreSQL expertise (autovacuum behavior, WAL growth, long-running transactions, table bloat, and internals).
  • Strong in high-performance SQL and query optimization.
  • Troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.

Skills

Required:PostgreSQL expertiseSQL performance tuningTroubleshooting distributed systems
Nice to have:Edge Functions debuggingData migrations and recovery

Benefits

  • Fully Remote: global hire with WeWork/co-working allowance.
  • ESOP: equity ownership for all employees.
  • Tech Allowance: budget for setup (laptop, monitor, etc).
  • Health Benefits: 100% health insurance for employees and 80% for dependents.
  • Annual Off-Sites: company-wide gathering once a year.
  • Flexible Work: asynchronous work culture.
  • Professional Development: annual education allowance.
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About Supabase

The Postgres Development Platform.

Supabase is the Postgres development platform. Start your project with a Postgres database, Authentication, instant APIs, Edge Functions, Realtime subscriptions, Storage, and Vector embeddings.

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