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Forward Deployed Engineer

Eloquent AI· Engineering
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Hybrid (San Francisco)$120k - $180kFull-timePosted 9mo ago

About the role

Forward Deployed Engineer at Eloquent AI responsible for leading end-to-end deployment of AI Agents and Operators into enterprise environments, coordinating with customers and cross-functional teams to ensure successful go-lives and real-world value in regulated financial services.

Responsibilities

  • You'll manage the full deployment lifecycle of AI Operators, from kick-off to go-live, with enterprise customers
  • Partner with customers to understand business processes, scope requirements, and align on deployment goals and success criteria
  • Coordinate configuration, testing, and validation of Operators using internal tools and prompt design frameworks
  • Collaborate cross-functionally with Product, Engineering, and AI teams to resolve edge cases and ensure long-term success
  • Participate in a 24/7 on-call rotation, coordinating responses to critical customer-facing incidents in line with company incident-management processes
  • Act as a first responder during incidents, taking ownership of investigation and coordination, even when issues extend beyond your immediate area of expertise
  • Contribute to improving deployment playbooks, escalation processes, and operational readiness over time

Qualifications

  • 3–5 years of experience in solution delivery, implementation or technical project management in a B2B SaaS environment
  • At least 1 year of hands-on experience working with LLMs, including a solid understanding of agent behaviour, prompt iteration, and system constraints
  • Ability to map complex workflows into structured logic and work closely with technical teams to implement them effectively
  • Strong communication and organisational skills to conduct customer meetings, manage timelines, and drive execution
  • A background in Data Science, Computer Science, Engineering, or another STEM field, or equivalent relevant practical experience in a technical or engineering role

Skills

Required:deployment lifecycle managementLLM / AI agent understandingworkflow mappingcustomer stakeholder management
Last updated Aug 26, 2026. Interested? Apply on the company site.
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About Eloquent AI

The AI Operator for Financial Services

We automate complex, regulated operations in financial services—no APIs, no engineering required. We hit $500K ARR in just four weeks because customers deploy instantly. Our AI Operator learns by observing existing workflows and SOPs, securely controlling browser and desktop applications to automate up to 96% of tasks.

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