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Operations Support Engineer

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Hybrid (Remote)$275kfull-timePosted 9mo ago

About the role

Software engineer on the operations team focused on building and expanding internal systems, data pipelines, and automation to support Oxide employees and the product lifecycle.

Responsibilities

  • Design data models that underpin internal systems used by Oxide employees and unify data from multiple external stores with Oxide internal data.
  • Build new tools for our go-to-market and support teams to enable top-tier service.
  • Expand Oxide Backend Services to cover design, manufacturing, fulfillment, and warranty.
  • Collaborate with contract manufacturing partners to design and build data pipelines for a holistic view of manufacturing programs.
  • Develop automated systems to perform tasks and operations that are currently manual.
  • Write backend and frontend systems in Rust and TypeScript.
  • Provide world class support to colleagues across internal services and SaaS solutions.
  • Operate and build upon access control across the company to ensure security.
  • Monitor and maintain availability of internal services; participate in on-call rotation.
  • Collaborate on build-vs-buy decisions; orchestrate rollout and deployment of internal and SaaS solutions.
  • Identify areas for improvement in operations and enhance resilience, rigor, and efficiency.
  • Work with every team at Oxide to solve cross-organizational problems.

Qualifications

  • Written code in Rust and TypeScript.
  • Experience building automation to improve workflows.
  • Experience working directly with APIs for Salesforce, Zendesk, NetSuite or other data storage SaaS stores.
  • Hands-on experience using LLMs for engineering tasks and understanding when to rely on them.
  • Very comfortable at a Unix terminal.

Skills

Required:RustTypeScriptAPIs (Salesforce, Zendesk, NetSuite)

Benefits

  • Premium healthcare (medical PPO, dental, vision) with 100% premiums covered for employees and dependents.
Last updated Oct 14, 2026. Interested? Apply on the company site.
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