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Forward Deployed Robotics Engineer

Physical Intelligence· Hardware
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San FranciscoFull-timePosted 8mo ago

About the role

First-line technical defender for a fleet of robotic systems deployed in warehouse and external data-collection environments. Handles field issues through triage, diagnostics, data analysis, and collaboration to maximize fleet uptime.

Responsibilities

  • Primary Robot Fleet Issue Technical Triage Point: Manage incoming fleet issue ticket queue, prioritize based on fleet-wide implications and operational goals, and triage as hardware, software, or operational issue
  • Fast-Paced Operations: Handle quick turnaround expectations while maintaining diagnostic quality
  • On-Site Diagnostics: Perform physical inspections and functional tests at robot stations to verify issue reproduction
  • Data Analysis: Analyze telemetry, sensor data, and logs to form and test hypotheses about root causes
  • Failure Analysis: Execute technically sound Failure Analysis / Root Cause Analysis procedures
  • Cross-Team Collaboration: Partner with hardware and software teams to reproduce and resolve complex issues
  • Pattern Recognition: Identify recurring issues across the fleet and surface reliability insights for design improvements
  • Documentation: Maintain clear, traceable documentation for every diagnostic and escalation event
  • Metrics & Reporting: Track and report issue trends and fleet health metrics to leadership
  • Process Improvement: Collaborate with team lead to develop and maintain diagnostic procedures and troubleshooting guides

Qualifications

  • B.S. in Robotics, Mechatronics, Systems Engineering, or equivalent experience
  • Hardware Knowledge: Proficiency debugging electromechanical systems including actuators, PCBs, cameras, wiring harnesses, and communication hardware
  • Software Knowledge: Experience with log parsing and basic scripting for diagnostics (Python or Bash)
  • Systems Knowledge: Strong understanding of mechanical, electrical, and software interactions in robotic systems
  • Communication: Excellent written and verbal communication, particularly in technical documentation and shift handoffs
  • Hands-On Problem Solving Experience: Minimum 2 years work experience with debugging and completing root cause investigations of systems with hardware and software issues

Skills

Required:Robot fleet triageTelemetry and diagnosticsRoot cause analysisPython or Bash scriptingTechnical documentation
Last updated Jul 15, 2026. Interested? Apply on the company site.
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About Physical Intelligence

Physical Intelligence (π)

Physical Intelligence is bringing general-purpose AI into the physical world.

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