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Forward Deployed Software Engineer

Hive· Hive – Product & Engineering
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San FranciscoFull-timePosted 8mo ago

About the role

Full-time, on-site software engineering role focused on delivering high-impact solutions for strategic partners, with close customer collaboration and cross-functional interaction.

Responsibilities

  • Own the full end-to-end delivery of high-impact solutions for our most strategic partners
  • Efficiently resolve urgent technical customer support tickets; ensure proactive and timely communication with key client stakeholders
  • Drive innovation through coding and implementation in order solve complex problems
  • Collaborate cross-functionally with product and engineering teams to influence priorities and shape product roadmap
  • Build and maintain internal documentation, playbooks, and enablement content
  • Actively partner with customers to define success metrics, KPIs, and adoption strategies aligned to their goals; track progress against metrics
  • Represent the voice of the customer internally, and provide actionable feedback to influence product direction and feature development
  • Monitor usage, adoption, and engagement metrics to proactively address risks and ensure long-term retention
  • Maintain awareness of industry best practices for data maintenance handling as it relates to your role
  • Adhere to policies, guidelines and procedures pertaining to the protection of information assets
  • Report actual or suspected security and/or policy violations/breaches to an appropriate authority

Qualifications

  • Bachelor’s degree in computer science, mathematics, engineering, physics, or a related technical field
  • 1+ years of software engineering experience
  • Prior professional experience supporting technical customers and iterating solutions in real time
  • Strong engineering background with proficiency in programming languages such as Python, Javascript/Typescript, or similar, and a deep understanding of software architecture and API integrations
  • Excellent verbal and written communication skills and exceptional attention to detail, with experience engaging both business and technical audiences
  • Ability to juggle multiple priorities in a fast-paced environment

Skills

Required:Software engineering
Last updated Jul 29, 2026. Interested? Apply on the company site.

About Hive

AI to Understand, Search, and Generate Content | Hive

Hive's APIs enable developers to integrate pre-trained AI models that address technically challenging content understanding needs into their applications.

ai modelssolutionscontent understandingcomputer visiondeep learningai solutionsdata labeling
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