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SE-Expert

Apple· SwedenApple Retail
Apply on company site
Hybrid (Sweden)full-timePosted 7mo ago

About the role

Expert in Apple Retail with deep product knowledge across the Apple ecosystem. Delivers exceptional customer experiences, drives sales, educates customers on products and services, mentors others, and supports the store team while upholding Apple’s values of inclusion and accessibility.

Responsibilities

  • Demonstrate and sustain top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
  • Be knowledgeable about and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes.
  • Support peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
  • Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
  • Contribute to an inclusive environment by respecting differences and learning, demonstrating Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and accommodations.
  • Have experience in retail or sales, or related work experience.
  • Be proficient in the local language, both written and spoken.

Skills

Required:Product knowledge (Apple ecosystem)Customer engagement
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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