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IN-Business Expert

Apple· IndiaApple Retail
Apply on company site
Hybrid (Local Apple Retail location)full-timePosted 7mo ago

About the role

Business-focused sales role at Apple Retail focused on helping businesses succeed by connecting with business customers, identifying opportunities, proposing solutions, forecasting needs, and closing sales with Apple and third-party products and services.

Responsibilities

  • Establish and engage business customers by showcasing our technology.
  • Help them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees.
  • Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy.
  • Serve as the go-to expert on business solutions, and mentor the team on business customer needs and solutions.
  • Collaborate in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers’ business needs.
  • Lay a foundation for long-term relationships between local business customers and Apple Retail through proactive and informative engagement, exceptional service, and tailored recommendations.
  • Maintain accurate business customer contact and relationship information in our Customer Relationship Management app so Apple has accurate business intelligence.
  • Perform other tasks as needed, including but not limited to providing customer service and support in your line of business.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • Have experience in retail or sales, or related work experience.
  • Have experience with Apple products, services, and solutions.
  • Be proficient in the local language, both written and spoken.

Skills

Required:CommunicationSales and negotiationCustomer relationship management (CRM)
Last updated Jul 3, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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