IN-Business Pro
Apple· IndiaApple Retail
Hybrid (USA)Full-timePosted 7mo ago
About the role
Business Pro role within Apple Retail focused on developing and growing relationships with high-potential business customers, driving business solutions using Apple and third-party products, and mentoring the team to integrate business within Apple Retail culture.
Responsibilities
- Establish and engage business customers by showcasing our technology and demonstrating how Apple and third-party products can enhance their businesses.
- Proactively engage with Apple Retail Business customers, understand their needs, identify ownership opportunities, present products and services, and educate on relevant ways to buy.
- Serve as the go-to expert on business solutions and mentor the team on business customer needs and solutions.
- Collaborate in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers’ business needs.
- Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy to create a seamless customer experience.
- Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management using CRM and other tools.
- Maintain knowledge of Retail Business programs and offerings to ensure policy compliance.
- Perform other tasks as needed, including customer service and support in the line of business.
- Contribute to an inclusive environment and demonstrate Apple’s values of inclusion and diversity in daily activities.
Qualifications
- Experience in retail or sales, or related work experience.
- Extensive business solutions experience with Apple products and services.
- Proficiency in the local language, both written and spoken.
Skills
Required:Retail or sales experienceBusiness solutions experience with Apple products and servicesCommunication and presentation
Nice to have:Negotiation and customer service
Last updated Jul 3, 2026. Interested? Apply on the company site.
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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