← All roles

CN-Store Leader

Apple· ChinaApple Retail
Apply on company site
Hybrid (China)full-timePosted 7mo ago

About the role

Store Leader responsible for building and leading a high-performing retail team, delivering exceptional customer experiences, and driving Apple’s business priorities in a dynamic store environment. Focuses on leadership development, store operations strategy, scheduling, and aligning with Apple’s values of inclusion and diversity.

Responsibilities

  • Lead and coach a team that identifies customers’ needs, provide exceptional customer interactions, and deliver on Apple’s business priorities.
  • Coach and develop leaders to create high-performing teams that deliver exceptional results.
  • Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team.
  • Consistently and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance.
  • Be responsible for developing the store’s operational strategy to drive Apple’s business priorities and achieve store performance goals.
  • Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance.
  • Analyze and use the business information required to support and execute the Apple Retail vision.
  • Regularly assess team and customer sentiment through formal and informal channels, address any areas of opportunity, and celebrate and recognize successes.
  • Maintain and uphold Apple’s policies and procedures, and protect all company assets including confidential business, customer, team member, and financial information.
  • Perform other tasks as needed.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.
  • Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
  • Take action to create a safe, respectful, and inclusive environment for all team members.

Qualifications

  • You should:
  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Have 5+ years of leadership experience in retail, sales, or a related field.
  • Be proficient in English and the local language, both written and spoken.

Skills

Required:leadership
Last updated Jul 3, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

More open roles at Apple