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Project / Program Manager, WW BPR - Special Projects

Apple· Operations and Supply Chain
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Sunnyvale, CA, Austin, TX$149.1k - $224.8kFull-timePosted 7mo ago

About the role

The Worldwide Business Process Re-engineering (BPR) team seeks an experienced supply chain professional to drive cross-functional and cross-organizational initiatives, focusing on process, data, and technology solutions to enhance customer experience and operational efficiency across the supply chain.

Responsibilities

  • Act as an advocate and architect for functional teams to define and deliver solution capabilities (requirements, user-testing, etc.) to support broader Supply Chain strategies.
  • Act as a liaison between functional teams and IS&T to ensure business requirements are met by proposed technology solutions and that GenAI and ML capabilities are embedded.
  • Manage change and influence decisions and change management through collaboration, leadership and a customer-focused approach.
  • Manage complex projects involving regional resources across 3 continents to major milestones; develop project justification proposals, business cases and ROI estimates; obtain executive approval and funding.
  • Perform high level systems impact analysis for new business initiatives.
  • Facilitate project-related testing, roll-out, training, and post-mortem work.
  • Analyze key B2B supply chain data to drive successful implementation of GenAI and Machine Learning.
  • Address escalations, assess root causes, and develop solutions for operations escalations.

Qualifications

  • Bachelor’s in Industrial Engineering, Operations Research or related field; 12+ years in project and program management with logistics, supply chain, fulfillment operations, channel management preferred.
  • Proven track record of leading complex strategic programs including planning, risk management, resource allocation, and stakeholder communication.
  • Broad exposure to supply chain management including Order Management, Supply Chain Operations, Logistics, and End Customer Fulfillment or Channel Management.
  • Proficient knowledge of systems implementation and development life cycles.
  • Ability to lead multiple global efforts simultaneously and work with international teams.
  • Capacity to analyze data, identify root causes, and develop innovative solutions to complex business challenges.
  • Expertise in analyzing, redesigning, and implementing business processes to drive efficiency and effectiveness.
  • Exceptional presentation, verbal and written communication skills; ability to manage diverse stakeholder expectations.
  • Proven capability to lead cross-functional teams, influence stakeholders at all levels, and drive consensus without direct authority.
  • Ability to thrive in a fast-paced, dynamic environment, manage ambiguity, and adapt to changing priorities.
  • MBA/MS in Industrial Engineering, Operations Research, supply chain or related field; ability to operate autonomously across multiple teams in a matrix organization.

Skills

Required:Strategy and program leadershipStakeholder managementChange managementData analysis and problem solvingRequirements gathering and user testing

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Educational expense reimbursement (tuition)
  • Discretionary bonuses or commissions and relocation eligibility
  • Employee stock plan participation and stock purchase options
Last updated Aug 28, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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