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Solution Architect - Customer Success

Apple· Hardware Engineering Ops ECAD Customer Success Team
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Austin, TXFull-timePosted 7mo ago

About the role

ECAD Workflow & Solutions Architect role focused on architecting, optimizing and advancing ECAD workflows for Apple’s electrical design teams. Acts as a trusted advisor to hardware engineers and PCB designers, driving automation, innovation (including AI/ML) and seamless adoption of new technologies across ECAD processes.

Responsibilities

  • Act as a primary point of contact and trusted advisor for hardware engineers and PCB designers, providing guidance and solving complex workflow and tool-related challenges.
  • Work hand-in-hand with design teams to understand their unique needs, identify problems, and translate them into actionable solutions.
  • Champion standard processes in ECAD design, data management, and collaboration, ensuring consistency and excellence across projects.
  • Collaborate cross-functionally with design teams, IT, and tool developers to define, design, and implement next-generation ECAD workflows and tooling requirements.
  • Proactively seek opportunities for automation, optimization, and efficiency gains throughout the entire ECAD design lifecycle.
  • Contribute to the strategic roadmap for ECAD tools and infrastructure, advocating for solutions that meet both current demands and future innovation goals.
  • Evaluate new technologies and industry trends, assessing their potential impact and fit within Apple's unique design environment.

Qualifications

  • Bachelors in Computer Science or Electrical Engineering
  • 3+ years of hands-on experience in ECAD design or a related hardware engineering field.
  • Expertise with industry-standard ECAD tools (e.g., Cadence Allegro/OrCAD, Mentor Graphics Xpedition, Altium Designer) and associated design flows.
  • Exceptional problem-solving, analytical, and diagnostic abilities, with a curiosity for translating complex technical issues into clear, actionable solutions.
  • Outstanding communication, presentation, and interpersonal skills, with the ability to build positive relationships and influence partners at all levels.
  • Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities with a high degree of autonomy.

Skills

Required:ECAD tools proficiency
Last updated Sep 11, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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