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Key Customers Solutions Architect

Nebius· Customer Experience
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Remote$208.8k - $261kfull-timePosted 7mo ago

About the role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. You will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs, and collaborate with sales and product teams to drive growth and enhance customer satisfaction. Remote work welcomed from the United States or Canada.

Responsibilities

  • Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
  • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
  • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
  • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
  • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

Qualifications

  • Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
  • Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
  • Experience with Kubernetes and Python programming.
  • Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
  • Customer-centric approach with a proven ability to build trust and foster long-term relationships.
  • Strong ability to explain technical concepts to technical and non-technical audiences.
  • Bachelor's degree or higher in Computer Science, Computer Engineering, Software Engineering, Information Technology, Mathematics, Electrical Engineering, or another closely related technical or quantitative field

Skills

Required:Cloud Solutions ArchitectureInfrastructure as Code (IaC)KubernetesPythonGPU Computing

Benefits

  • Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
  • 401(k) Plan: Up to 4% company match with immediate vesting.
  • Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
  • Remote Work Reimbursement: Up to $85/month for mobile and internet.
  • Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.
Last updated Sep 9, 2026. Interested? Apply on the company site.
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About Nebius

The ultimate cloud for AI explorers

Discover the most efficient way to build, tune and run your AI models and applications on top-notch NVIDIA® GPUs.

AI CloudToken FactoryGPUKubernetesSlurmManaged servicesTerraformAPI

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