Founding AI Deployments Lead
SF Bay Areafull-timePosted 7mo ago
About the role
Lead AI deployment strategies for Cora, defining deployment processes, engaging with customers, and shaping product roadmap, with potential to build and lead a team as the company scales.
Responsibilities
- Own the deployment process after sales closes, including run kickoffs, configure agents, optimize prompts, and get customers to production.
- Build the deployment playbook from scratch, documenting successful approaches, creating frameworks, and establishing processes for future customers.
- Act as the face of Cora post-sale, running workshops, check-ins, and executive reviews for customers.
- Identify patterns across customer problems and translate them into product requirements, working directly with engineering to inform the product roadmap.
- Turn satisfied customers into case studies, references, and evangelists.
- As deployments scale, hire and lead the team responsible for this function.
Qualifications
- 4-8 years in a customer-facing, technical, or strategic role such as solutions engineering, implementation management, consulting, forward-deployed engineering, customer-facing PM, or founding operator at an early-stage company.
- Experience using AI tools daily, understanding how LLMs work, tuning prompts, or deploying AI-powered products.
- Experience building processes, teams, or products from zero and achieving measurable results.
- Excellent communication skills, able to present confidently and engage both technical and executive audiences.
- Strong product sense with deep understanding of workflows and edge cases.
- Located in SF or willing to relocate; in-person, 5 days a week.
Skills
Required:Customer deployment and managementAI tools and promptsProcess building and product managementCommunication and presentation
Last updated Mar 25, 2026. Interested? Apply on the company site.
About Cora AI
Customer Success that runs itself
Customer Success agents that actually do the manual work to serve and grow your customers. So your teams can focus on the human, relationship-driven work to drive growth.
AI agentsCustomer SuccessAutomationCustomer lifecycleHuman work