Sr. Solutions Engineer (GPU Infrastructure)
Remote$180k - $220kfull-timePosted 7mo ago
About the role
Senior-level solutions engineer serving as the primary technical partner for customers deploying and operating Nebius GPU clusters and AI infrastructure, aligning customer requirements with internal capabilities to ensure successful deployment, stable operations, and ongoing optimization of high-performance environments.
Responsibilities
- Act as the main technical interface for customers running workloads on Nebius GPU infrastructure.
- Support customers in deploying, configuring, and tuning GPU-based environments for performance and reliability.
- Investigate and resolve complex issues spanning hardware, networking, operating systems, and cluster-level behavior.
- Partner with internal teams (data center operations, networking, platform engineering) to coordinate and drive resolution of customer-impacting issues.
- Convert customer requirements into practical architectures, configurations, and execution plans.
- Identify opportunities to improve system performance, stability, and overall customer experience.
- Develop and maintain technical documentation, including solution patterns, troubleshooting guides, and operational best practices.
- Contribute to continuous improvement by surfacing recurring issues, gaps, and optimization opportunities to internal teams.
Qualifications
- Experience in a customer-facing technical role (e.g., solutions engineer, support engineer, technical account manager, or similar).
- Strong understanding of GPU infrastructure, including NVIDIA-based systems, multi-node environments, and performance considerations.
- Hands-on experience with Linux systems and system-level troubleshooting.
- Familiarity with large-scale compute environments such as GPU clusters, AI infrastructure, or supercomputing systems.
- Ability to diagnose issues across hardware, networking, and software layers.
- Strong analytical and problem-solving skills, with the ability to operate effectively in high-pressure situations.
- Excellent communication skills, with the ability to explain complex technical concepts clearly to customers.
- A proactive, ownership-driven approach with a strong focus on customer success.
Skills
Required:GPU infrastructureLinux system administrationTroubleshooting across hardware, networking, and software layersCustomer-facing communication
Benefits
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: up to $85/month for mobile and internet.
- Disability & life insurance: company-paid short-term, long-term and life insurance coverage.
Last updated Oct 7, 2026. Interested? Apply on the company site.
About Nebius
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Discover the most efficient way to build, tune and run your AI models and applications on top-notch NVIDIA® GPUs.
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