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AIML - Engineering Program Manager, Search and Answer Relevance

Apple· Machine Learning and AI
Apply on company site
Cupertino, CA$144.6k - $218kFull-timePosted 6mo ago

About the role

Senior Program Manager responsible for delivering search products and world knowledge answering features using innovative AI technologies, including large language models, to improve Apple’s customer experience at scale.

Responsibilities

  • Drive consensus across multiple groups with varying opinions & needs. Influence entire teams around a common purpose and drive conference on the plan of execution
  • Create and manage project schedules with clear dependencies, critical path and systematic methodology to communicate status
  • Proactively identify and manage risks, close gaps and re-plan as needed
  • Keep teams on critical path with efforts to minimize distractions
  • Provide clear, timely and objective communication, including regular program status updates and one-off reviews as needed to executive team
  • Keep an eye on any potential gaps across dependency teams and proactively promote regular communications on common source of truth
  • Proactive and regular insurance of alignments across all partner teams when new factors arise
  • Lead measurements to help team understand and measure success, including quality, usage scale and other key KPIs
  • Advocate for user and company values when leading team to convergence on key open questions
  • Lead early feedback collection from internal dogfooding during feature convergence, drive team to address feedback in feature iterations
  • Advocate for quality and user experience, using both quantitative and qualitative data
  • Reflect on how the team operates, proactively propose and implement new ways to enable more effective processes & delivery of results

Qualifications

  • 4+ years of experience in driving large scale programs building consumer facing software products
  • Excellent program management skills including program structuring and managing multiple work streams interdependently
  • Self-motivated and proactive, with demonstrated creative and critical thinking capabilities required to forge a path to success
  • Strong ability to communicate abstract ideas clearly, manage comprehensive yet succinct project status update to all levels of audience, both verbally and in written forms
  • Bachelors or Master’s degree in Computer Science, or related field and equivalent experience
  • 8+ years experience in delivery search and generative answer quality improvements is a plus
  • Strong ability to deal with ambiguities, drive disambiguation and clarities, shepherd multiple teams to meet aggressive timeline
  • Experience orchestrating the delivery of multiple significant client/server software products requiring large organizations (100+) across teams to execute
  • Strategic and results driven mindset focusing on driving what matters
  • Strong leadership skills, including conflict resolution, negotiation, courage to take risks when needed
  • Strong adaptability and agility in making adjustments to project strategy and plan with evolving situations
  • Strong problem-solving skills with attention to details
  • Solid knowledge of technical system architecture and systems design tradeoffs

Skills

Required:Program management leadershipCommunication (verbal and written)

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • discretionary bonuses or commission payments as well as relocation (role may be eligible)
  • Apple shareholder opportunities through discretionary employee stock programs
  • Apple Employee Stock Purchase Plan
Last updated Aug 21, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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