Growth Operations - Apple Services
About the role
Growth Operations roles supporting on-device communications and automated messaging for Apple’s media products and services (Apple TV+, Music, Arcade, News+, Fitness+, App Store, Apple One). Focused on developing and executing day-to-day operational workflows and multi-channel customer communications, partnering with growth marketing, product, engineering, and business teams to drive awareness and engagement.
Responsibilities
- Partner with others to develop, test, and deploy customer journeys.
- Assess product and strategy objectives, platform capabilities and data needs.
- Collaborate and communicate clearly with stakeholders on complex global projects to ensure operational plans, deliverables and risks are properly addressed and aligned.
- Monitor and optimize campaign performance for operational integrity.
- Identify and communicate issues to internal teams.
Qualifications
- Experience with CRM or ESP platforms (e.g., Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys) and understanding of audience targeting (e.g., SQL).
- Lifecycle marketing experience, including building and launching acquisition and engagement campaigns or new features.
- Quality or UAT Testing experience.
Skills
Benefits
- Not explicitly listed in the description.
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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