NL-Manager
Apple· Apple Retail
Amsterdamfull-timePosted 6mo ago
About the role
Apple Retail Manager responsible for leading a team in an Apple Store in Amsterdam, driving customer experiences, achieving performance goals, and executing store strategy while upholding Apple’s values of inclusion and diversity.
Responsibilities
- Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
- Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
- Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and ensuring business priorities are met and exceptional customer service is delivered.
- Address customer and team member concerns and escalations, and partner with leadership and People partners when appropriate.
- Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
- Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
- Perform other tasks as needed.
- Contribute to an inclusive environment by respecting differences and learning; demonstrate Apple’s values of inclusion and diversity; be a role model for inclusive leadership; build, develop, and retain diverse teams.
- Take action to create a safe, respectful, and inclusive environment for all team members.
Qualifications
- Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and accommodations.
- Be proficient in English and the local language, both written and spoken.
- Have experience leading others in retail, sales, or a related field.
Last updated Jul 3, 2026. Interested? Apply on the company site.
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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