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JP-Market Leader

Apple· Apple Retail
Apply on company site
Hybrid (Tokyo, Japan)full-timePosted 6mo ago

About the role

Market/Flagship Leader responsible for driving business growth, leading and developing a high-performance team, and delivering exceptional customer experiences across multiple stores in Tokyo. Focuses on strategy execution, talent management, cross-functional collaboration, and maintaining Apple’s culture and values.

Responsibilities

  • Lead, develop, and communicate the market’s strategy to achieve Apple Retail’s business priorities and performance goals consistently across multiple stores.
  • Build a collaborative, agile, and resilient team that’s high-performing and committed to excellence.
  • Maximize team and store performance by engaging with your team and business — both in person and from a distance — driving opportunities for improvement and continuous growth.
  • Own and execute Apple’s talent management practices, including recruitment, performance, engagement, development, talent planning, and calibration.
  • Develop, maintain, and deepen relationships with cross-functional teams at Apple to extend market reach and maximize the market or flagship location’s commercial potential.
  • Drive consistency in performance between stores, evaluating store performance, customer sentiment, and associated KPIs.
  • Maintain and uphold Apple’s culture, values, and policies and procedures.
  • Contribute to an inclusive environment by respecting differences and fostering inclusive leadership and diverse teams.
  • Take action to create a safe, respectful, and inclusive environment for all team members.

Qualifications

  • 7+ years of leadership experience in retail, sales, or a related field.
  • Experience leading and managing a high-volume, fast-paced, complex retail business.
  • Understanding of external landscape, and local labor laws and practices.
  • Proficiency in written and spoken English (sign language supported).
  • Knowledge of Apple’s technology and products.

Skills

Required:LeadershipStrategy executionTalent managementCross-functional collaborationCustomer experience
Nice to have:Data-driven decision making
Last updated Aug 7, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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