Senior Product Manager, Fulfillment
Palo Alto, CA$190k - $254kFull-timePosted 6mo ago
About the role
Senior Product Manager responsible for the foundation of Quince's warehouse fulfillment ecosystem, spanning external 3PL integrations and an in-house WMS. Owns inventory flow, systems to power movement, and collaboration with operations to impact delivery experience, cost, and scale.
Responsibilities
- Build the middleware + tools that connect external 3PL warehouses with Quince systems, standardizing inbound/outbound events, inventory signals, SLA monitoring, and capacity + appointment/booking.
- Build a pragmatic WMS that can be used in 1P warehouses that reliably supports inbound and outbound, including pick/pack/ship, inventory accuracy (cycle counts), and exceptions. Including the right (mobile) UX and operational controls to scale.
- Cross-functional role close to real-world physical movement of inventory and directly affects customer delivery experience, cost, and growth capacity.
- Learn and model warehouse flows (inbound → storage → replenishment → outbound) and constraints; translate into product primitives and clear requirements.
- Define requirements for target architecture and roadmap for a warehouse integration layer: APIs/EDI, event model, data contracts, observability, and a unified warehouse connector across partners/sites.
- Build a capacity and booking platform: warehouse calendars, appointment scheduling (inbound/outbound), dock/slot constraints, labor/throughput limits, prioritization rules, and allocation logic tied to demand planning + order promises.
- Deliver a Warehouse MVP focused on high-leverage workflows: receiving, putaway, replenishment, pick/pack, ship confirmation, cycle counts, returns (as applicable), and robust exception handling.
- Lead execution with Warehouse Ops, Supply Chain, CX, Finance, and Engineering; balance urgent operational needs with foundational platform investments.
- Evaluate build vs. buy vs. partner: 3PL capabilities, WMS vendors, dock scheduling solutions, label/carrier tooling, scanning devices; decide MVP with migration path.
- Establish controls and monitoring for systems affecting shipments and inventory: idempotency, auditability, reconciliation, fallback procedures, on-call playbooks, staged rollouts by site.
Qualifications
- 3–7+ years total experience; 2+ years in product management, ideally building AI agents, human-in-the-loop guided systems, or owning internal platform or enterprise system workflows
- Proven ability to lead complex, cross-functional initiatives spanning multiple tools/systems and stakeholder groups
- Technical fluency: APIs, event-driven systems, integrations (3PL/WMS/ERP/OMS), data contracts, observability; comfortable partnering with engineers on architecture tradeoffs
- Strong analytical mindset: metrics, diagnosing issues, data-driven prioritization
- Excellent communication across executive, business, engineering, and operations audiences
Skills
Required:API design and integrationCross-functional leadershipData-driven decision making
Benefits
- Competitive compensation with base salary range and potential bonus/equity
- Medical, dental, vision benefits
- Paid time off and holidays
- Employee discount on Quince products
- Growth and development opportunities
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Quince
High Quality Essentials, Radically Low Prices
Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.
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