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Strategic Account Partner / Client Transformation

Fieldguide· Operations
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Hybrid (Remote (USA))$180k - $250kFull-timePosted 6mo ago

About the role

Fieldguide is hiring a Strategic Account Partner to scale support for enterprise accounts, acting as a customer-facing orchestration leader across executive stakeholders and cross-functional teams to drive expansion, value realization, and long-term partnerships.

Responsibilities

  • Build and own enterprise-wide account plans that align Fieldguide’s strategic value with the customer’s vision, priorities, and business outcomes.
  • Coordinate and drive cross-practice initiatives — connecting Advisory, Audit, Technology, and operational leaders with internal Fieldguide product and delivery resources.
  • Partner with the Strat AE on expansion opportunity identification, prioritization, and execution.
  • Serve as a trusted advisor and point of strategic coordination across executives and senior leaders at customer organizations.
  • Facilitate executive business reviews (EBRs) and alignment sessions that reinforce value delivered, unlock sponsorship, and deepen strategic partnerships.
  • Orchestrate internal Fieldguide teams (AE, ELTm Product, CSE, CS, RevOps, Marketing) to remove blockers, streamline delivery, and ensure proactive outcomes.
  • Act as the integrated linchpin across functions — reducing friction and accelerating customer momentum.
  • Establish playbooks, frameworks, and repeatable patterns for managing enterprise complexity, tracking initiatives, and reporting progress.
  • Use qualitative insights and quantitative signals to inform strategic decisions and improve customer experience and outcomes.
  • Advocate for customer needs internally — shaping product and roadmap discussions based on deep customer insights.
  • Represent Fieldguide at customer events, industry forums, and executive gatherings to elevate Fieldguide’s brand and strategic value.

Qualifications

  • Strategic thinker with 8+ years of experience in enterprise account leadership, program leadership, or customer success strategy.
  • Proven success managing complex, multi-threaded customer relationships at scale.
  • Exceptional communicator with executive presence and a consultative approach to building trust.
  • Able to influence without authority — internally and externally.
  • Comfortable navigating ambiguity, driving alignment across teams, and accelerating outcomes in fast-paced environments.
  • Deep empathy for customers and a passion for enabling their success.
  • Experience in SaaS, enterprise software, or professional services is a plus.

Skills

Required:Enterprise account leadershipExecutive engagementCross-functional collaborationStrategic planning
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Fieldguide

Vertical AI for Audit & Advisory Firms

‍Fieldguide is a vertical AI platform for modern assurance and advisory firms that digitizes the end-to-end engagement workflow on a single platform. Built by former Big Four practitioners and experienced technology leaders, Fieldguide is trusted by top CPA firms to improve margins, win new business, and build stronger client relationships. We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more.

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