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Solutions Engineer

TrueClaim· Engineering
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Hybrid (San Francisco, CA)$120k - $160kFull-timePosted 6mo ago

About the role

Solutions Engineer at TrueClaim, an AI-powered healthcare TPA, responsible for translating customer needs into technical solutions, supporting implementation and integrations, and collaborating with product and engineering. This in-person role is based in San Francisco (4 days/week in office).

Responsibilities

  • Join customer calls to troubleshoot technical issues and answer questions
  • Debug and resolve customer-reported bugs across our stack
  • Configure TrueClaim's platform to meet specific customer requirements
  • Translate customer feedback into actionable technical/product changes
  • Work with the engineering team to prioritize bug fixes and feature requests
  • Build lightweight tools, scripts, or integrations to solve customer problems
  • Support data migration and system integration projects
  • Troubleshoot API integrations and data exchange issues

Qualifications

  • Experience: 2+ years in a technical, customer-facing role (e.g., Solutions Engineer, QA Engineer, Sales Engineer)
  • Hands-on coding experience with both frontend and backend technologies (including Python and front-end Next.js typescript code)
  • Proven ability to debug technical issues across a full-stack application
  • Customer-first mindset with strong problem-solving skills
  • Excellent written and verbal communication skills (able to explain technical concepts to technical and non-technical audiences)

Skills

Required:Frontend and Backend CodingDebugging and TroubleshootingCustomer-facing Communication

Benefits

  • Competitive medical, vision, dental coverage
  • unlimited PTO
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About TrueClaim

Transparent, AI-powered healthcare TPA.

TrueClaim processes all payments between healthcare providers and companies that self-fund their insurance. TrueClaim's AI-enabled engine adjudicates and continuously reviews 100% of medical claims to save at least 7% of healthcare costs.

Company profileWebsite

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