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Community Manager, London

Air Apps· Marketing
Apply on company site
Remote€33k - €41kFull-timePosted 6mo ago

About the role

Community Manager responsible for building, growing, and engaging the user community across forums, social media, and user groups; requires strong communication, creativity, and passion for community engagement.

Responsibilities

  • Develop and execute community engagement strategies to grow and support user communities.
  • Manage and moderate forums, social media groups, and user discussion platforms.
  • Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
  • Organize and promote community events, webinars, and Q&A sessions.
  • Collaborate with marketing, product, and support teams to ensure a seamless user experience.
  • Monitor and analyze community engagement metrics to optimize strategies.
  • Identify and activate brand advocates, ambassadors, and superusers.
  • Stay up to date with community management trends, tools, and best practices.
  • Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
  • Address user concerns and escalate issues to the appropriate teams when necessary.

Qualifications

  • Around 3+ years of experience in community management, social media management, or customer engagement.
  • Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
  • Strong written and verbal communication skills, with the ability to engage and inspire users.
  • Experience with community-building tools and analytics platforms.
  • Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.
  • Experience planning and executing community-driven events or initiatives.
  • Passion for building meaningful relationships and fostering brand loyalty.
  • Ability to analyze engagement data and adjust strategies accordingly.
  • Experience in fast-paced digital environments with a user-centric mindset.

Skills

Required:Community engagement

Benefits

  • Apple hardware ecosystem for work.
  • Annual Bonus
  • Top-tier Health and Life Insurance for peace of mind.
  • Transportation Budget to support your commute needs.
  • Coverflex benefits package for meal allowances, well-being, and more.
  • Childcare support.
  • Air Conference - an opportunity to meet the team, collaborate, and grow together.
  • Pension Fund to support your long-term financial planning.
  • Urban Sports Club membership to keep you active.
  • Meals 100% free at the hub.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Air Apps

Where AI Meets AR to Empower Your World.

Air Apps is a company that integrates AI and AR technologies to create innovative applications for productivity, fitness, creativity, and learning.

aiarproductivityfitnesscreativitylearning
Company profileWebsite

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