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Engineer II, Applications (R4789)

Shield AI· Hivemind Solutions Division – Customer Success Management / International EOR
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TaipeiInternational EORPosted 6mo ago

About the role

Applications Engineers who deploy Shield AI’s Hivemind software in real-world environments, working closely with customers to understand requirements, provide technical expertise during deployment, and ensure successful integration of Hivemind.

Responsibilities

  • Deploy with customers on site globally (~50% travel) to support software integration and development activities.
  • Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.
  • Provide technical support and training to customers on use of Hivemind.
  • Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
  • Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
  • Assist in post-sales deployment and integration of Shield AI enterprise software products.
  • Develop and maintain technical documentation and training materials.
  • Help customers debug software/API integration issues.
  • Collaborate with the product engineering team to address customer feedback and improve products.

Qualifications

  • Bachelor’s degree in Engineering, Computer Science, or a related field, and 3+ years of industry experience, OR Master’s degree in Engineering, Computer Science, or a related field, and 1+ years of industry experience.
  • Strong technical background in software engineering.
  • Strong proficiency in writing modern C++ code.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

Skills

Required:C++Software engineeringCustomer-facing communicationTechnical documentation

Benefits

  • Our international teammates receive a comprehensive total rewards package aligned to your country office location.
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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