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IT Systems Administrator

Neuralink· Software
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South San Francisco, CA$80k - $120kFull-timePosted 5mo ago

About the role

Hands-on IT Systems Administrator responsible for day-to-day technology experience for all employees, including endpoint management, identity and access management, security policy enforcement, and front-line technical support across macOS, Windows, and Linux.

Responsibilities

  • Provide expert end-user technical support across macOS, Windows, and Linux environments as part of a tier-1 support rotation.
  • Deploy, configure, and manage endpoint devices using MDM platforms (e.g., Jamf, Intune, Kandji), including application deployment, configuration profiles, and policy enforcement.
  • Administer identity provider (IDP) and IAM systems including Microsoft Entra, Google Workspace, Okta, or similar; manage user lifecycle from onboarding through off-boarding.
  • Implement and enforce security policies across endpoints, SaaS applications, and corporate systems; conduct regular audits and remediation.
  • Administer and maintain SaaS applications such as Google Workspace, Slack, Zoom, and other business-critical tools.
  • Perform L1 and L2 network troubleshooting including connectivity issues, VLAN assignments, and Wi-Fi connectivity diagnostics.
  • Manage endpoint hardware inventory including procurement, asset tagging, deployment, and lifecycle tracking.
  • Develop automation and tooling using scripting (Bash, Python, PowerShell) to streamline repetitive IT operations tasks.
  • Ensure compliance with HIPAA, PII handling requirements, and internal security policies through robust endpoint and access controls.
  • Create and maintain documentation for systems, processes, and procedures to support knowledge sharing and business continuity.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related technical field or equivalent practical experience.
  • 3–5 years of experience providing expert-level end-user support across macOS, Windows, and Linux environments, ideally as part of a structured tier-1 support rotation
  • Hands-on experience administering at least one enterprise MDM platform (Jamf, Intune, or Kandji), including application deployment, configuration profiles, and policy enforcement at scale
  • Demonstrated experience administering an enterprise IDP/IAM platform (Microsoft Entra, Okta, or Google Workspace) including full user lifecycle management, SSO configuration, MFA enforcement, and access reviews
  • Experience implementing and enforcing security policies across endpoints and SaaS applications, with working knowledge of HIPAA requirements, PII handling, and the ability to conduct regular audits and remediations

Skills

Required:End-user technical supportMDM administrationIdentity and access managementSecurity policy enforcementScripting and automation

Benefits

  • An opportunity to change the world and work with highly talented experts from different fields
  • Growth potential; rapid advancement for high-impact contributors
  • Excellent medical, dental, and vision insurance through a PPO plan
  • Paid holidays
  • Commuter benefits
  • Meals provided
  • Equity (RSUs) for full-time employees
  • 401(k) plan (Interns initially excluded until 1,000 hours)
  • Parental leave (Temporary Employees & Interns excluded)
  • Flexible time off (Temporary Employees & Interns excluded)
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Neuralink

Pioneering Brain Computer Interfaces

Creating a generalized brain interface to restore autonomy to those with unmet medical needs today and unlock human potential tomorrow.

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