← All roles

Community Manager, Berlin

Air Apps· Marketing
Apply on company site
Remote€33k - €41kFull-timePosted 5mo ago

About the role

Community Manager role at Air Apps focused on building, growing, and engaging the user community across forums, social media, and user groups. Fully onsite in Lisbon with relocation support, reporting to Marketing, and aiming to enhance user experience and brand loyalty.

Responsibilities

  • Develop and execute community engagement strategies to grow and support user communities.
  • Manage and moderate forums, social media groups, and user discussion platforms.
  • Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
  • Organize and promote community events, webinars, and Q&A sessions.
  • Collaborate with marketing, product, and support teams to ensure a seamless user experience.
  • Monitor and analyze community engagement metrics to optimize strategies.
  • Identify and activate brand advocates, ambassadors, and superusers.
  • Stay up to date with community management trends, tools, and best practices.
  • Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
  • Address user concerns and escalate issues to the appropriate teams when necessary.

Qualifications

  • Around 3+ years of experience in community management, social media management, or customer engagement.
  • Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
  • Strong written and verbal communication skills, with the ability to engage and inspire users.
  • Experience with community-building tools and analytics platforms.
  • Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.
  • Experience planning and executing community-driven events or initiatives.
  • Passion for building meaningful relationships and fostering brand loyalty.
  • Ability to analyze engagement data and adjust strategies accordingly.
  • Experience in fast-paced digital environments with a user-centric mindset.

Skills

Required:Community managementCommunicationAnalyticsEvent planning

Benefits

  • Apple hardware ecosystem for work.
  • Annual Bonus
  • Top-tier Health and Life Insurance for peace of mind.
  • Transportation Budget to support your commute needs.
  • Coverflex benefits package for meal allowances, well-being, and more.
  • Childcare support.
  • Air Conference - an opportunity to meet the team, collaborate, and grow together.
  • Pension Fund to support your long-term financial planning.
  • Urban Sports Club membership to keep you active.
  • Meals 100% free at the hub.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Air Apps

Where AI Meets AR to Empower Your World.

Air Apps is a company that integrates AI and AR technologies to create innovative applications for productivity, fitness, creativity, and learning.

aiarproductivityfitnesscreativitylearning
Company profileWebsite

More open roles at Air Apps