Applied AI Engineer, Agentic Systems
About the role
Applied AI Engineer at ShipBob to lead the shift from manual workflows to autonomous, agentic systems. Role focuses on designing multi-agent orchestrations, integrating LLMs with core logistics APIs, and deploying end-to-end agentic solutions in a fast-paced, ambiguous environment.
Responsibilities
- Architect Agentic Workflows: Design and implement autonomous agents capable of handling multi-step reasoning, tool-calling, and error recovery.
- Operational Discovery: Embed with logistics and support teams to identify high-impact opportunities for agentic intervention.
- End-to-End Ownership: Own the entire agent lifecycle: Discovery → Agent Architecture → Prompt Engineering/Fine-tuning → Hardening → Production Deployment.
- Build for Reliability: Develop robust guardrails, evaluation frameworks, and logging systems to ensure agents perform predictably in a high- stakes supply chain environment.
- Contribute to the "Agent Hub": Document and publish reusable agent modules and toolsets to accelerate AI enablement across the entire organization.
- Rapid Iteration: Ship small, gather feedback from domain experts, and iterate fast.
Qualifications
- 1–3 years of software engineering experience (or a standout portfolio of agentic projects) with strong proficiency in Python and .NET
- Hands-on experience with LLM APIs (OpenAI, Anthropic) and a proven ability to translate raw model outputs into structured, deterministic actions
- Deep understanding of modern agent architectures (e.g., ReAct, Plan-and-Execute) and orchestration frameworks (e.g., LangGraph, CrewAI, or Semantic Kernel)
- Experience building retrieval pipelines (RAG), working with vector databases, and designing clean APIs that agents can easily consume
- Full-Stack Mindset: Vue.js/React for lightweight dashboards and interfaces for monitoring agents
- Ability to work in ambiguity, ship fast, and think like a founder
- Bias for Action: prototype over lengthy planning; deliver automated outcomes
Skills
About ShipBob
Providing Amazon level logistics to e-commerce businesses.
ShipBob is a leading global fulfillment and supply chain platform designed for SMB and Mid-Market ecommerce brands. ShipBob provides brands a single view of their business and customers across sales channels to manage products, inventory, orders, and shipments, leveraging real-time analytics and reporting, dedicated support, and access to hundreds of technology and retail partners. ShipBob enables brands to improve the operations in their own facilities with ShipBob WMS (ShipBob's proprietary warehouse management system), and/or outsource fulfillment to have their orders picked, packed, and shipped from any of ShipBob’s 50+ fulfillment centers across the United States, Canada, Europe, and Australia. Founded in 2014, ShipBob launched through Y Combinator by co-founders Dhruv Saxena and Divey Gulati, two ecommerce entrepreneurs who saw a need for more efficient SMB supply chain services. Learn more by visiting shipbob.com.