Advanced IT Technician
Lappeenrantafull-timePosted 5mo ago
About the role
Datacenter L2 IT technician to troubleshoot and solve data center IT hardware issues. Full-time day shift.
Responsibilities
- Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting
- Involved in hardware problem management, workarounds and solutions
- Solve proactively L1/L2 tasks through ticket system
- Update new processes and documentation for IT hardware team
- Collaborate with L3 Technician to improve SLA with complex diagnostics
- Improve support processes, documentation and training materials
- Basic level of network tasks, troubleshooting and support
Qualifications
- Knowledge of datacenters, and server equipment
- Advanced knowledge of IT hardware and practical experience of troubleshooting
- Advanced skills working with the Unix/Linux operating system and command line
- Experience with equipment monitoring, data analysis and presentation
- Proactiveness and sense of responsibility
- High proficiency in spoken and written English
Skills
Required:Datacenter and server equipment knowledgeIT hardware troubleshootingUnix/Linux administrationEnglish communications
Nice to have:Monitoring and data analysis
Benefits
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
Last updated Oct 7, 2026. Interested? Apply on the company site.
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