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Staff Engineer, Field Quality (R4958)

Shield AI· Aircraft Operations Division – Quality
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Dallas, TX$120k - $180kFull Time EmployeePosted 5mo ago

About the role

Senior quality engineering role focused on field issues for next-generation autonomous systems. Partners with engineering, manufacturing, test, and field operations to identify product quality issues, perform root cause analysis, implement CAPAs, and improve system reliability across the product lifecycle.

Responsibilities

  • Investigate field-reported issues and drive root cause analysis across hardware, software, and integrated systems
  • Partner with engineering, manufacturing, and test teams to implement corrective and preventive actions (CAPA)
  • Analyze reliability and performance trends to identify systemic quality issues and improve product robustness
  • Support validation, troubleshooting, and failure reproduction efforts for fielded systems
  • Develop quality metrics, reporting, and tracking tools to improve visibility into field performance and defect trends
  • Coordinate issue resolution across cross-functional teams while ensuring timely communication and closure

Qualifications

  • 5+ years of experience in quality engineering, field engineering, systems integration, manufacturing quality, or related technical roles
  • Strong experience with root cause analysis, failure investigation, and corrective action implementation in complex hardware environments
  • Ability to diagnose system-level issues across mechanical, electrical, and software interfaces
  • Experience analyzing reliability data, defect trends, and operational performance metrics
  • Strong communication and organizational skills with the ability to coordinate across engineering and operations teams
  • Demonstrated ability to manage multiple priorities in fast-paced development and operational environments

Skills

Required:Root cause analysisFailure investigationCAPA (Corrective and Preventive Actions)Reliability data analysisCross-functional coordination
Nice to have:Validation and failure reproduction

Benefits

  • Pay within range listed + Bonus + Benefits + Equity
  • Temporary employee offer package (applicable after 60 days of employment) + temporary benefits package
  • Salary compensation influenced by skill set, experience, licenses, certifications, and location
  • Background check and reference check may be required
  • Equal opportunity employer with accommodations available
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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