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Site Reliability Engineer (Edge Services), Infrastructure Services

Apple· Infrastructure Services
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Hybrid (Austin, TX), Hybrid (Denver, CO), Hybrid (Elk Grove, CA), Hybrid (Sunnyvale, CA)Full-timePosted 5mo ago

About the role

Proactive Site Reliability Engineer focused on building a data-driven reliability framework, observability, and automation to ensure resilient, scalable, and observable production ecosystems. Drives a proactive, software-driven approach to operations and CI/CD reliability, aiming to reduce toil and improve user experiences.

Responsibilities

  • Champion the evolution of production ecosystems and build a sophisticated, data-driven reliability framework.
  • Design and implement next-generation observability and alerting strategy with high-signal, low-noise data.
  • Build self-healing systems and automate repetitive tasks to reduce toil.
  • Partner with development teams to bake reliability into the CI/CD pipeline.
  • Identify and mitigate performance bottlenecks before they impact customers.
  • Lead blameless post-mortems and harden systems against future failures.
  • Consult with product teams on service design for long-term maintainability.
  • Shift mindset from reactive to proactive design that avoids or gracefully handles failures.
  • Apply Generative AI tools to accelerate observability, alert design, debugging, and triage within production-adjacent contexts.

Qualifications

  • B.S. in Computer Science, Computer Engineering, or related technical field, or equivalent professional experience.
  • Understanding of Linux internals and deep networking expertise (HTTP/2, HTTP/3/QUIC, HTTPS/TLS); capable of debugging protocol-level issues and optimizing traffic flow.
  • Experience automating workflows with Python or Go.
  • Experience configuring modern monitoring suites (Prometheus, Grafana, ClickHouse) with high-signal alerting.
  • Knowledge of Data Structures and Algorithms for efficient, performant code and bottleneck troubleshooting.
  • Experience with SLIs/SLOs/Error Budgets, Release Management and Incident Management.

Skills

Required:Python or GoLinux internals and networkingMonitoring and alertingCloud platformsIaC/Config managementKubernetesSRE practices
Nice to have:AI in SRE workflows
Last updated Sep 25, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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