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Network Engineer, Apple Cloud Network

Apple· Global Networking Services
Apply on company site
Hybrid (Sacramento Metro Area, California, United States), Hybrid (Sunnyvale, California, United States)$130.2k - $237.6kFull-timePosted 5mo ago

About the role

Front-line network operations engineer supporting Apple’s MPLS backbone, data centers, edge, Internet connectivity, and metro/long-haul optical transport. Responsible for ticket handling, escalations, mentoring, automation playbooks, network upgrades, peering coordination, and documentation within a multi-vendor global network.

Responsibilities

  • Provide front-line support for Apple’s MPLS backbone network, DC, Edge, and Internet connectivity, as well as metro and long-haul optical transport networks to resolve critical network-related issues.
  • Work on tickets and break fixes, take escalations, mentor junior team members, and develop network automation playbooks to enhance operational efficiency.
  • Maintain and upgrade existing networks to current standards, coordinate peering expansions, and contribute to technical and procedural documentation.
  • Collaborate with global teams to maintain networking infrastructure, ensuring operational excellence and delivering the best possible customer experience.
  • Utilize strong interpersonal skills to engage in open and active discussions, and follow through on details to support various operational teams and implementation groups within Apple.

Qualifications

  • A minimum of 3 years of network operations experience in a large scale enterprise or service provider environment
  • Experience evaluating and managing outages to business critical infrastructure
  • Ability to maintain composure and customer-service focus in stressful and ambiguous situations
  • Self-starter, self-motivated, self-directed, self-sufficient
  • Working knowledge of TCP/IP, BGP and various IGP protocols
  • Proficiency in macOS, Linux, and/or other variations of UNIX operating systems
  • Experience working in large scale network environments with ITIL Incident, Problem, and Change Management processes
  • Bachelor of Science in Computer Science or equivalent experience
  • Cisco CCNA, Juniper JNCIA/JNCIP, or equivalent experience
  • Flexibility to work early morning or late night shift patterns required
  • Hands-on experience with Cisco, Arista, Juniper, and/or Nokia carrier-grade routers and their respective network operating systems is preferred
  • Understanding of peering and/or transit networks is a bonus
  • Experience with configuration management and automation technologies such as Ansible, Python, Go, etc is advantageous.

Skills

Required:Network operationsOutage managementTCP/IP, BGP, IGPUNIX systems (macOS/Linux/UNIX)
Nice to have:ITIL processesAutomation & scripting

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses (tuition)
  • discretionary bonuses or commission payments and relocation eligibility
  • Apple shareholder opportunities via stock programs
  • Employee Stock Purchase Plan
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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