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Customer Success Manager (Spanish Speaking)

Orchard Robotics· Operations
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Hybrid (California), Hybrid (Central Coast, CA), Hybrid (Washington / PNW), Hybrid (Central Valley, CA)$105k - $145kFull-timePosted 4mo ago

About the role

Customer Success Manager (Spanish Speaking) at Orchard Robotics responsible for training, deployment, onboarding, and ongoing support of agritech solutions across farms, with frequent travel and a focus on ensuring customers achieve success with Orchard’s technology.

Responsibilities

  • Have significant ownership over our customer support – talking with our customers on a daily basis, hearing out issues and solving problems.
  • Own our new farm onboarding, deployment, and implementation, making sure our technology seamlessly integrates with new customers.
  • Execute and build on our customer training procedures so our customers can learn our technology easily.
  • Develop strong relationships with our internal, direct-to-farm sales team, our service partners, and our field operations teams.
  • Host regular check-ins to ensure our customers see continued success with our product, and proactively identify issues to give feedback to our engineering team.

Qualifications

  • You are fluent/native-speaking-experience in both English and Spanish, and have agriculture-specific experience and comfortable with agriculture terminology both in English and Spanish.
  • Outstanding, customer-centric communication skills.
  • Prior experience working in agriculture and agtech, and a deep understanding about how farmers operate.
  • Resilient, innovative problem-solver who never gives up and consistently delivers results, even under ambiguous challenges or changing conditions.
  • Exceptional organizational abilities, managing numerous priorities in a fast-paced environment.
  • Ability to effectively communicate technology topics from our engineering team to our customers.
  • Comfortable with frequent travel (up to a third of time at events and customer farms across Mexico, Latin America, California and Washington).
  • Experience working with ERP systems and CRMs (HubSpot, Salesforce).
  • Ability to coordinate effectively across various stakeholders in large, enterprise organizations.

Skills

Required:Bilingual communication (English and Spanish)Agriculture/agtech experienceCustomer onboardingCustomer trainingStakeholder management

Benefits

  • Comprehensive Health, Vision, and Dental insurance, and we cover 100% of the premium
  • Hybrid role with remote work and frequent travel to customer farms
Last updated Aug 26, 2026. Interested? Apply on the company site.

About Orchard Robotics

The AI Farming Company

Orchard is securing America's food supply by building the AI Farmer that automates our nation's farms.

AgricultureAIFarm ManagementData
Company profileWebsite

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