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Senior Sales Operations & Compensation Manager

Wrapbook· Finance
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Remote$176.8k - $240.9kFull-timePosted 4mo ago

About the role

Senior Sales Operations & Compensation Manager responsible for Salesforce data ownership, forecasting cadences, compensation administration, and deal desk processes to support Wrapbook's go-to-market engine across SMB, Mid-Market, and Enterprise in a remote US/Canada setup.

Responsibilities

  • Own the Salesforce data layer for Sales: object model accuracy, field definitions, pipeline data integrity, and hygiene processes.
  • Build and maintain SFDC reports for Sales — pipeline views, stage conversion, rep activity, attainment.
  • Define and enforce data entry standards across the Sales org; build accountability loops to sustain hygiene.
  • Partner with the GTM Systems Architect on SFDC configuration changes, flow updates, and object model evolution.
  • Serve as the Sales-side data partner to the GTM Insights & Analytics Manager, ensuring Salesforce objects and fields are correctly structured as upstream inputs to Snowflake and the BI layer.
  • Own the Sales forecast process operationally: run the weekly pipeline and forecast review cadence, validate SFDC data with frontline managers, and ensure action items.
  • Prepare pipeline review materials from SFDC reports highlighting trends, risks, slippage, and coverage gaps.
  • Flag forecast risks and data quality issues; escalate coverage shortfalls and drive cross-functional conversations when pipeline generation is off track.
  • Partner with the GTM Insights & Analytics Manager on forecast accuracy improvement.
  • Support GTM MBR and QBR cadences with SFDC-sourced reporting inputs and segment-level operational narrative.
  • Own end-to-end compensation administration for the Sales organization — plan documents, quota assignments, attainment tracking, payout calculations, approval processes and dispute resolution.
  • Support annual comp plan design with Head of Revenue Operations and Finance, ensuring alignment to GTM strategy and crediting rules.
  • Maintain the compensation administration platform as the system of record with data lineage from deal close to payout.
  • Manage the full comp calendar — plan communication, quota letter distribution, mid-year adjustments, commission statement delivery.
  • Administer SPIFs and accelerators; track performance and report outcomes to Sales leadership and Finance.
  • Build and maintain comp infrastructure that scales with headcount growth and plan complexity.
  • Own the documentation and operationalization of Sales processes and methodology from prospecting through close.
  • Partner with Sales leadership and Enablement to drive process adoption and accountability.
  • Own the deal desk process for pricing approvals; define the approval matrix, SLAs, and resolution of bottlenecks.
  • Identify process gaps and translate Sales requirements into system changes with GTM Systems Architect.
  • Optimize the Marketing → Sales → Implementation → Customer Success handoff.
  • Own the weekly pipeline and forecast review end-to-end; prepare and facilitate.
  • Track open headcount and hiring progress; flag capacity and coverage risks.
  • Coordinate bookings planning with segment leads and historical data; stress-test plan assumptions.
  • Prepare SFDC-sourced operational inputs for segment performance reviews.

Qualifications

  • 5–8 years in Sales Operations, Revenue Operations, or Business Operations in a B2B SaaS environment.
  • Deep Salesforce ownership experience — object model design, data hygiene management, and SFDC as the system of record for Sales.
  • Direct experience owning sales compensation administration — plan design support, attainment tracking, payout calculation, and dispute management.
  • Proven ability to own a forecasting cadence: running the process, driving data discipline in CRM, delivering reliable roll-ups to leadership.
  • Comfortable building and maintaining SFDC reports and dashboards for Sales leadership and frontline managers.
  • Working knowledge of Salesforce data flows into downstream systems; familiarity with Snowflake, dbt, Fivetran or equivalent is a plus.
  • High ownership orientation and cross-functional communication skills.
  • Comfortable in a fast-moving, build-mode environment.

Skills

Required:Salesforce data ownership and hygieneForecasting & pipeline managementCompensation design & administrationSFDC reporting & dashboardsCross-functional collaboration

Benefits

  • Unlimited Paid Time Off
  • Work from anywhere in Canada and USA
  • Health and Dental benefits
  • Up to $1500 towards IT setup for your home
  • Up to 2% matching RRSP / 401K
  • Learning and Development opportunities
  • Up to $50 USD / $66.50 CAD towards Internet/Cell phone service
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Wrapbook

Control all your spend in one AI‑powered system

The AI platform for production payroll, accounting, and AP. Save time and decrease risk with smarter workflows and concierge paymaster support.

production payrollproduction accountingaccounts payabledata insightsonboardingpayroll
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