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Specialist

Apple· France Apple Retail
Apply on company site
Hybrid (France)not specifiedPosted 4mo ago

About the role

Specialist role in Apple Retail focused on delivering exceptional customer service, understanding customer needs, and promoting Apple products and services. Emphasizes inclusion, accessibility, and ownership opportunities while supporting peers and maintaining product knowledge.

Responsibilities

  • Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
  • Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
  • Support peers throughout the store by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
  • Maintain accuracy and follow guidance.
  • Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • Availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Proficiency in the local language, both written and spoken (sign language supported).

Skills

Required:Product knowledgeCommunication

Benefits

  • Not specified in the description
Last updated Jun 26, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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