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Site Reliability Engineer, Customer Systems, IS&T

Apple· Software and Services
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Sunnyvale, CA$150.4k - $225.3kFull-timePosted 4mo ago

About the role

Experienced Site Reliability Engineer responsible for designing, building, and delivering scalable, reliable, and secure cloud infrastructure powering Apple’s Customer Systems. Focus on infrastructure as code, automation, and intelligent monitoring with collaboration across engineering teams.

Responsibilities

  • Innovate, architect, build, and document highly available, scalable, reliable, secure Infrastructure
  • Troubleshoot application specific, network, system & performance issues
  • Build and maintain CI/CD infrastructure to enable fast delivery cycles for software engineering teams
  • Envision and build automation tools to deliver infrastructure services reliably and in a repeatable fashion
  • Collaborate with other site reliability engineers, software engineers, quality engineers, to gather, define, and analyze non-functional/technical requirements

Qualifications

  • 3+ years of experience with deploying/managing Kubernetes using Helm
  • Experience with Shell Scripting, Python, Ansible
  • Experience in monitoring using Splunk, Grafana, Prometheus, Alertmanager
  • Deep understanding of networking protocols: DNS, TCP, HTTP/HTTPS
  • Experience in setting up and managing CI/CD pipelines
  • Bachelor's or Master's in Computer Science or equivalent experience
  • Experience in deploying, monitoring and supporting java applications
  • Experience with ArgoCD and GitOps model
  • Experience in defining, monitoring and achieving key operational metrics like MTTR and SLO
  • Experience with GenAI tools in workflow automation for infrastructure management
  • Ability to learn new technologies in a short time
  • Excellent problem solving, critical thinking, and interpersonal skills
  • Good communication skills to collaborate with distributed teams

Skills

Required:KubernetesShell ScriptingPythonCI/CDMonitoringNetworkingCommunicationProblem Solving
Nice to have:AnsibleJavaGitOpsGenAI in workflows

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • discretionary bonuses or commission payments (possible)
  • relocation (possible)
  • Apple shareholder via stock programs
  • employee stock purchase plan
  • discretionary employee stock programs as applicable
Last updated Jul 3, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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