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Special Projects Coordinator

Lessen· Commercial – Operations
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Hybrid (Chicago, IL)$60k - $70kFull Time EmployeePosted 4mo ago

About the role

The Special Projects Coordinator manages multi-step projects requiring scheduling and coordination of vendors, client coordination and reporting, acting as the primary point of contact for project events to drive reliable, timely project coordination in planned and unplanned instances.

Responsibilities

  • Coordinate assigned both planned and unplanned capital construction, maintenance, disaster relief, and environmental health & safety projects by creating and managing scope, and monitoring vendor performance to ensure successful and timely completion
  • Maintain detailed knowledge of projects for corporate reporting, and both internal and client communication
  • Serve as primary communication to client stakeholders regarding projects telephonically, electronically, and in person to ensure the highest level of client satisfaction
  • Build and grow a regional project vendor base to provide project services
  • Partner with internal team members to onboard new vendors and monitor vendor scoring
  • Partner with operations teams to ensure strong communication and issue resolution
  • Prevent and/or resolve escalated vendor and client issues with proactive relationship management to ensure exceptional customer experiences
  • Ensure quality control of vendor relationships and processes; investigate complaints and guarantee highest levels of customer service
  • Understand client objectives, challenges and needs through clear communication with both the corporate team and regional clients
  • Foster a positive team environment
  • Ensure confidentiality of internal and external data
  • Perform ad-hoc projects and other duties as assigned

Qualifications

  • Bachelor’s Degree or higher in a relevant area of study or relevant experience
  • 2+ years of project coordination/management experience preferably in commercial retail branches of banks or retail stores
  • Experience and knowledge of Commercial Construction estimating, means and methods, accounting, project administration, and a thorough understanding of industry practices.

Skills

Required:Customer ServiceVerbal CommunicationWritten CommunicationTeamworkRelationshipsNegotiationOrganizational AwarenessLearning AgilityAnalysisProblem SolvingProcess OrientationPrioritizationDissecting projects

Benefits

  • Competitive compensation
  • Health, Dental, Vision, Life, Disability options
  • 401K retirement savings plan
  • Paid vacation, federal and floating holidays
  • Maternity/Paternity Pay
  • Career advancement opportunities
  • All the tools you'll need to be successful
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Lessen

Property services,‍ simplified.

Lessen delivers best-in-class, transformational solutions to deliver assets to market faster, keep businesses up and running, and improve the experience of property occupants.

Property maintenance solutionsReal estateproperty repairsfacilities managementresidentialcommercial
Company profileWebsite

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