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Field Deployment Engineer Lead

Harmattan AI· R&D
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RabatFull-timePosted 4mo ago

About the role

Senior technical authority on-site for deployment of Harmattan AI’s advanced technology systems. Owns end-to-end system functionality across hardware and software, leads a team of deployment engineers, and trains customer teams to achieve full operational autonomy in high-stakes environments.

Responsibilities

  • Deployment Leadership: Lead on-site deployment of technical systems — including core hardware units, ground infrastructure, and control software — from site survey through customer acceptance.
  • Technical Authority: Own end-to-end system functionality in the field across hardware and software layers; serve as the senior escalation point for technical issues.
  • Team Management: Guide and coordinate a team of Field Deployment Engineers; ensure execution quality, task allocation, and team development on-site.
  • Commissioning & Acceptance: Oversee system configuration, testing, and validation; own the acceptance process through to customer sign-off.
  • Operator Training: Deliver expert-level training to customer teams on system operation, maintenance, and troubleshooting — driving autonomy and operational readiness.
  • Troubleshooting & Escalation: Diagnose and resolve complex hardware, software, and integration issues in the field; escalate unresolved blockers with structured documentation.
  • Cross-functional Coordination: Act as the primary field interface with engineering, programme, and product teams; relay field findings to support iteration and improvement.
  • Documentation: Produce rigorous deployment, acceptance, and training documentation; maintain structured records of site configurations, issues, and resolutions.

Qualifications

  • 5+ years of experience in field deployment, systems integration, or technical commissioning on enterprise-grade or complex electronics systems.
  • Demonstrated experience leading a team of engineers in field or operational environments.
  • Hands-on experience with hardware/software integration in operational environments — experience with complex integrated sensing or control systems is a strong plus.
  • Strong systems-level understanding: ability to troubleshoot and own resolution across hardware, software, and connectivity layers.
  • Proven ability to train and bring customer teams — including technical end-users — to operational autonomy on complex systems.
  • High degree of field autonomy and composure in high-stakes, time-sensitive environments.
  • Detail-oriented with strong documentation and organisational skills.
  • Comfortable with a dynamic schedule requiring frequent international presence.
  • Fluency in English required; French and Arabic is a plus.

Skills

Required:Field deployment leadership
Last updated Aug 26, 2026. Interested? Apply on the company site.
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About Harmattan AI

Building the Future of Autonomous Warfare.

Building the Future of Autonomous Warfare.

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