Managing Partner
Hybrid (San Francisco Bay Area)$200k - $230kFull-timePosted 4mo ago
About the role
Senior, customer-facing role responsible for end-to-end delivery of complex customer programs, balancing throughput, quality, margins, and cross-functional coordination to ensure successful deployments for major customers.
Responsibilities
- Own the end-to-end deployment of projects for one or more major customers, from initial scoping and technical design through launch and ongoing execution — accountable for throughput, quality, delivery, and margin.
- Own the economics of your deployments: instrument margin live, manage the cost-to-revenue picture across the account's projects, and make in-flight decisions to protect it.
- Serve as the customer's primary point of contact for delivery — timelines, technical requirements, risks, and operational performance.
- Develop a detailed understanding of each customer's technical requirements: system constraints, integrations, data flows, workflows, and acceptance criteria.
- Translate customer requirements into clear project plans, milestones, owners, success metrics, and a margin model.
- Ensure the account's projects move through their gates — calibration before scaling, staged ramp, delivery acceptance.
- Work closely with FDEs, TPMs, and FDRs to validate implementation plans and manage dependencies.
- Coordinate TPMs and FDEs across multiple concurrent projects, staffing from pools, and sizing the data-trainer workforce via TPMs and Pod Leads.
- Communicate technical and economic tradeoffs and implementation risks clearly to customer stakeholders and internal teams.
- Identify risks early, establish mitigation plans, and escalate when timelines, technical feasibility, quality, or margin are at risk.
- Partner with FDEs, FDRs, Talent/Crowd, GM, and platform teams to unblock execution.
- Establish operating cadence, dashboards, and escalation paths to create visibility and accountability.
Qualifications
- Significant experience owning complex, cross-functional programs in a customer-facing environment.
- Financial and commercial numeracy: comfort owning margin and unit economics, and protecting it.
- Strong technical fluency and ability to understand complex systems, workflows, and requirements.
- Ability to communicate credibly with technical stakeholders and translate details for non-technical audiences.
- Track record of partnering with engineers, program managers, and cross-functional operators.
- Excellent judgment to distinguish between technical, execution, and customer-management issues.
- Proven ability to deliver against ambitious timelines with high quality.
- Comfort operating in ambiguous environments with evolving requirements and developing processes.
- Strong operational instincts, bias toward action, and attention to detail across multiple projects.
Skills
Required:Program managementFinancial acumen / unit economics
Benefits
- Environment focused on high impact and ownership
- Technical excellence and opportunity to work at the frontier of AI
- Innovation at speed with high agency and rapid execution
- Continuous growth and learning opportunities
- Clear ownership and accountability with metrics-driven results
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Labelbox
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