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US-Business Pro

Apple· Apple Retail
Apply on company site
Nashville, TNfull-timePosted 4mo ago

About the role

Business Pro at Apple Retail focusing on developing and growing relationships with high-potential business customers, delivering Apple solutions, and guiding cross-functional collaboration to help businesses thrive.

Responsibilities

  • Establish and engage business customers by showcasing our technology and educating them on relevant ways to buy.
  • Proactively engage with and provide excellent customer service to Apple Retail Business customers by understanding needs, identifying ownership opportunities, presenting products and services, and educating them on relevant purchasing options.
  • Serve as the go-to expert on business solutions and mentor the team on business customer needs and solutions.
  • Collaborate in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers’ business needs.
  • Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy to create a seamless customer experience.
  • Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management using CRM and other tools.
  • Maintain process mastery of all Retail Business programs and offerings to guarantee compliance with policies and procedures.
  • Perform other tasks as needed, including but not limited to providing customer service and support in your line of business.

Qualifications

  • Experience in retail or sales, or related work experience.
  • Extensive business solutions experience with Apple products and services.
  • Proficiency in the local language, both written and spoken (sign language supported).

Skills

Required:Sales and relationship buildingProduct and solutions knowledge

Benefits

  • Inclusive environment
  • Apple values of inclusion and diversity
  • Accessibility and reasonable accommodations information available
Last updated Jul 3, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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