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Senior Staff Technical Program Manager (R5270)

Shield AI· Hivemind Solutions Division – Customer Success Management
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Hybrid (Washington, D.C.), Hybrid (San Diego, California)$170k - $260kFull Time EmployeePosted 4mo ago

About the role

Senior Staff Technical Program Manager role at Shield AI focusing on Hivemind Catalyst, driving the adoption of sovereign autonomy by aligning customer needs with product and engineering, and executing customer programs from engagement through delivery.

Responsibilities

  • Lead technical program management activities for Hivemind customer programs.
  • Develop technical execution plans that drive technology maturation and successful customer outcomes.
  • Establish clear milestones, entry criteria, exit criteria, and measurable success metrics across programs.
  • Manage program cost, schedule, scope, risk, dependencies, and resource allocation.
  • Track customer spending against contractual budgets and program commitments.
  • Identify risks early and drive mitigation strategies that reduce technical, schedule, and business uncertainty.
  • Hold internal and external stakeholders accountable to commitments while maintaining strong customer relationships.
  • Embed closely within Hivemind Enterprise teams to ensure customer needs are accurately represented in product and engineering priorities.
  • Drive closed-loop communication between customers, engineering teams, and business stakeholders.
  • Support software release planning, roadmap development, prioritization, and resource allocation decisions.
  • Ensure technical investments align with strategic priorities, revenue opportunities, and customer outcomes.
  • Advocate for the capabilities that create the greatest impact for customers and the business.
  • Review and assess ROM estimates, SOWs, proposals, bids, and customer engagements; develop pricing recommendations and execution strategies.
  • Partner with customers to define technical roadmaps that accelerate development, deployment, and operationalization of sovereign autonomy capabilities.
  • Help customers establish practical paths from prototype to production and mission-ready deployment.
  • Support business development, capture, and growth initiatives through technical planning, proposal development, and customer engagement.
  • Own and maintain technical execution roadmaps across internal Catalyst priorities.
  • Create structure, prioritization frameworks, and execution plans for internal R&D efforts.
  • Drive alignment across multiple technical roadmaps and identify interdependencies, conflicts, and resource constraints.
  • Monitor program health, track progress against objectives, and facilitate data-driven decision making.
  • Support organizational OKRs and KPIs through disciplined execution and reporting.
  • Develop executive-level communications, briefings, summaries, and decision materials for internal and external stakeholders.
  • Support Monthly Portfolio Reviews, Executive Steering Committees, Quarterly Business Reviews, Board Reviews, and other strategic forums.
  • Communicate effectively with senior engineering, business, government, and international stakeholders.
  • Drive alignment across technical, operational, financial, and strategic priorities.
  • Lead and support high-impact strategic initiatives that enable company growth and global expansion.
  • Partner across engineering, legal, compliance, finance, facilities, business development, and operations teams to solve cross-functional challenges.
  • Contribute to international expansion efforts, including establishment of new offices, partnerships, and operating models.

Qualifications

  • Bachelor's degree in Engineering, Computer Science, Aerospace Engineering, or a related technical discipline.
  • 5+ years of experience in Technical Program Management within a fast-paced technology organization.
  • Proven experience leading complex, cross-functional technical programs involving software, systems, and external stakeholders.
  • Experience developing project plans, execution roadmaps, schedules, and risk mitigation strategies.
  • Strong understanding of software development lifecycles, release planning, and technical product roadmaps.
  • Experience supporting customer-facing programs, proposals, SOW development, or technical business development activities.
  • Demonstrated ability to drive clarity, alignment, and execution in ambiguous environments.
  • Exceptional written and verbal communication skills, including executive-level communications.
  • Strong analytical and problem-solving skills with the ability to make informed decisions using incomplete information.
  • Ability to work effectively across engineering, product, business development, finance, and operations organizations.
  • Willingness to travel up to 25%, including domestic and international travel.

Skills

Required:Technical program managementExecutive communicationCustomer engagement and sales support

Benefits

  • Pay within range listed + Bonus + Benefits + Equity
  • Salary compensation influenced by skill set, experience, licenses, certifications, and location; offers contingent on background clearance. Military fellows and part-time employees are not eligible for benefits.
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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